NOTICE ON THE DISCREPANCY ON THE PACKAGE OF “SAIGON CARE”, “SAIGON CLEAN”, “SAIGON ECO” AND “SAIGON SOFIA” PRODUCTS

NOTICE ON THE DISCREPANCY ON THE PACKAGE OF “SAIGON CARE”, “SAIGON CLEAN”, “SAIGON ECO” AND “SAIGON SOFIA” PRODUCTS

21.02.2024

Dear Valued Customer,

It has recently come to our attention that there was the difference in the product material information used for the following products (the “Concerned Products“) and stated on the package.

Product

Material Used

On Packaging

English

Vietnamese

Saigon Clean Napkin 33

Mixture of virgin pulp and recycled pulp

100% recycle pulp

Hỗn hợp bột giấy nguyên thủy và tái chế

Products of brand “Saigon Care”, “Saigon Clean”, “Saigon Eco” and “Saigon Sofia”

Recycled pulp

100% recycle pulp

Hỗn hợp bột giấy nguyên thủy và tái chế

 

As the manufacturer of the Concerned Products, Saigon Paper Corporation (“SGP“) has notified the relevant authorities of the incident in order to obtain guidance on the proper and compliant remedial actions to be taken. Now, SGP would like to publish information about this incident on the company’s official website to inform our customers and consumers.

For the avoidance of confusion, other SGP products including “Bless You L’amour”, “Bless You À La Vie” and “Bless You Famille” are not affected.

We sincerely apologize for any inconvenience caused. Should you have any questions or concerns, please reach out to SGP by emailing to the below email or making a phone call to the below hotline during business hours.

Email: contact@saigonpaper.com

Hotline: 18008028

 

Saigon Paper Corporation