| Hello Ms. Tuyet! Could you please tell us your career path?
In 2003, after finishing the first semester of the Fashion Design major of a college, I decided to quit school and look for a job due to financial issues.
My first job was a Quality Control staff at a nail polish maker. In 2007, I worked as a store head of a bread chain. After this firm closed in 2008, I became a PG for a makeup remover pads trader.
In March, 2010, I joined Saigon Paper as a PG working at Maximark supermarket network in Ho Chi Minh City.
Five year later, I was promoted to Sales Supervisor, in charge of Big C supermarket network in Central and Southern regions, and supervising 8 staff (including Sales staff and PGs).
 Ms. Tuyet instructs a PG how to sell our tissue products at Co.opmart Nguyen Dinh Chieu in Ho Chi Minh City. Last July, I was promoted to a new position: Sales Leader. I’m responsible for managing sales activities at Co.opmart network in Central & Southern regions (115 Co.opmart supermarkets & 350 Co.op Food stores) and managing 22 staff (Sales staff and PGs).
 Ms. Tuyet (1st from right) at a party with the Tissue Sales Department in October, 2020 Can you share your duties in the new role?
My main tasks include:
– Make the sales forecast monthly and submit it to my manager. He will review and send it to the production team so that they can work on the estimated volume.
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– Plan promotion programs every quarter and work with Co.op’s sales team, asking them to assist us in boosting the revenue.
– Every Monday, I’ll send promotion programs to line managers of supermarkets that I am in charge of.
– Work with Sales Supervisor & PGs to raise the revenue as much as possible. Every day when I come to the supermarket, I’ll check if our tissue products are neatly arranged on shelves, if our staff go to work on time. Then I’ll instruct them in sales skills, and observe them advising customers. If they tell something incorrect, I’ll instruct them again after customers leave. In addition, I often motivate my staff, asking them if they meet any trouble so I can support them timely.
What is the biggest challenge you have faced while working at Saigon Paper?
The biggest challenge I’ve faced was the period when I was just appointed Sales Supervisor from PG.
 Ms. Tuyet (Ms. Tuyet (standing, 4th from left) & her colleagues after a sales skill training session in 2018 1st from right) at a party with the Tissue Sales Department in October, 2020 While I worked as a PG, my manager said she saw me work hard. Sometimes, she came to the supermarket on my off-duty days, but she saw me still working. She asked: “Why are you working on your off day?” I replied: “Maximark runs a promotion today. If I don’t come, we’ll miss a good sales chance.” On those days, I didn’t ask for overtime pay. I just thought: “Try my best to boost revenue so it meets the target. I’ll also get bonus.”
During the first months I worked as a Sales Supervisor, I met many difficulties. I could meet the sales target, but I struggled with monthly reports due to my weak computing skill. I often worked through nights to finish reports. Then, when I was familiar with them, I didn’t have to work too hard any more.
What do you like to do in your spare time?
I usually practise jumba dance for an hour in the evening. Moreover, I often take my child eating ice cream or something like that.
Can you give advice to young people who have just joined our Saigon Paper family?
I have a viewpoint that may be useful for young members: Try your best, your supervisor and/or manager will recognize that. Once you have tried your utmost, you won’t regret anything. |
